Bridge BUILT Return Policy

Bridge BUILT accepts returns or exchanges of any unused equipment in condition within 30 days of delivery.


  • All items must include original packaging.
  • Items that are used or damaged may be denied a refund or exchange.
  • The customer is responsible for all return shipping on any return or exchange.
  • Any shipping charges incurred from your original online purchase will not be refunded as part of your return or exchange.
  • A restocking fee of up to 20% may be deducted from your refund.
  • All “Under The Bridge” or any other closeout sales are final.
  • All custom equipment sales including custom designed pieces, custom laser-cutting, and custom colors are final.
  • Please allow 5-10 business days for your your return to be processed or your exchange to be sent.
  • If the item you received is defective, Bridge BUILT will replace the item at no additional expense to the customer. (See our full warranty info here)

Click here to initiate the return or exchange process.